Privacy Policy

Last updated: 20/01/2026

Prestige Clean (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us.

This policy is written in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Personal Data We Collect

We may collect and process the following personal information:

Name
Email address
Phone number
Address (if provided for a quote or service)
Any information you choose to include in a contact or enquiry form

We do not knowingly collect data from children.

2. How We Collect Your Data

We collect personal data when you:

Fill in a contact or enquiry form on our website
Contact us by email, phone, or WhatsApp
Request a quote or our services
Use our website (via cookies and analytics tools)

3. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide quotes
Deliver our cleaning services
Communicate with you about bookings or services
Improve our website and services
Meet legal or regulatory obligations

We only use your data where we have a lawful basis, such as:

Your consent
Performance of a contract
Legitimate business interests

4. Cookies

Our website uses cookies to ensure it functions properly and to improve user experience.

Cookies may collect:

Anonymous usage data
Browser and device information

You can manage or disable cookies through your browser settings.

For more information, please refer to Wix’s cookie guidance.

5. Sharing Your Data

We do not sell your personal data.

We may share data only with:

Trusted service providers (e.g. website hosting, email services)
Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and lawfully.

6. How We Store and Protect Your Data

We take appropriate security measures to protect your personal data against loss, misuse, unauthorised access, or disclosure. Your data is stored securely and only accessed by authorised persons. We keep your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact us at any time to exercise these rights.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the contact information provided on out website.